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Samsung range and wall oven to / ts: cooktop sensor error

to / ts means: Cooktop temperature sensor error.

Short answer. The sensor under a cooktop element is not reading. Loose connection or failed sensor.
Part at faultcooktop sensor / cooktop board
Severitymedium
DIY difficultyhard
When it appearsany

How to fix to / ts

  1. Cut power for 3 minutes.
  2. Reseat the sensor wiring on the cooktop board (power off).
  3. Replace the sensor, then the cooktop board.

When to stop and call a repairer

Cut power first.

What it costs

Parts: Sensor $20 to $50; cooktop board $100 to $250.

Service: A home visit from an appliance technician runs $120 to $250 for diagnosis plus the part. Boards are the expensive part; sensors and switches are cheap.

Worth repairing? Depends.

How to check the error log

Samsung ovens do not have a user-accessible error log. The code stays on the display until you fix the cause or cut power at the breaker for 3 minutes; if it returns after a reset, treat it as real.

Clear the log after a repair so you can tell whether the fault has really gone.

FAQ

What does to / ts mean on the Samsung range and wall oven?

Cooktop temperature sensor error. The sensor under a cooktop element is not reading. Loose connection or failed sensor.

Can I fix to / ts myself?

DIY difficulty: hard. Cut power for 3 minutes. Reseat the sensor wiring on the cooktop board (power off).

How much does it cost to fix to / ts?

Sensor $20 to $50; cooktop board $100 to $250. A home visit from an appliance technician runs $120 to $250 for diagnosis plus the part. Boards are the expensive part; sensors and switches are cheap.

Is it worth repairing?

Depends.

to / ts during startup or during use?

Samsung range and wall ovens report to / ts any. That timing is a useful clue when narrowing the cause.

Can I keep using the machine with to / ts showing?

Usually you can finish the drink you are making, but do not ignore it — the underlying fault rarely heals itself. Work through the cheap checks first.

Will to / ts clear on its own?

Rarely. A reset or power cycle is worth one try, but to / ts with a "hard" difficulty rating almost always means a failed component that has to be replaced.

How long does the repair take?

This one is a bench repair for most owners — the teardown, test and reassembly are the bulk of the work, not the part itself.

Code meanings are compiled from manufacturer service references and repair documentation for the NE / NX / NV / NZ; fixes follow documented repairs and owner reports. Model revisions can differ. If your appliance is under warranty, contact the manufacturer before opening it.